ALLGAIER Un servicio de postventa integral y especializado

ALLGAIER: A comprehensive and specialized after-sales service

After-sales service offerings play an important role in customer satisfaction and retention. Both these measures are vitally important to the continued long-term success of any company.

At ALLGAIER MOGENSEN, we pride ourselves on being able to offer our customers the technical advantages of our high-quality, pioneering machines and systems, as well as our comprehensive and expert after-sales service.

Our customers benefit from after-sales services that ensure the day-to-day availability of their machines and systems so that their facilities can operate as successfully and cost-effectively as possible.

In addition to maximizing your machines' and systems' profitability and efficiency, Allgaier after-sales services are designed to reduce the corresponding total cost of ownership.

Here's an overview of the after-sales services we offer to ensure continued success for your production plants.

INSTALLATIONS

We ensure our expert technicians are on-site to assist with the correct installation and commissioning of every new installation.

Being by your side means we can help configuration settings for your machines according to specific production conditions during installation.

SPARE PARTS

Tailored to meet the specific needs of our customers, we offer customized spare parts service solutions.

We ensure our comprehensive catalogue of standard spare parts and consumables are readily available worldwide for every customer.

Our spare parts and consumables carry our original equipment manufacturer promise to ensure the highest quality.

In addition, we provide scheduled audits, preventative maintenance, and emergency technical assistance.

ON-SITE REPAIRS - (TECHNICAL SERVICE AND MAINTENANCE)

In the event of a breakdown of one of our machines, we will provide you with fast and professional assistance to help minimize downtime ensuring the continued availability of our machines and systems.

TEST PLANT

The test plant at our Getafe facilities in Madrid provides our customers with the opportunity for continuous testing to optimize specific products and processes.

When optimizing a specific process, our goal is to ensure the correct design and operation of the machines and facilities adapted to our client's particular requirements while maintaining the highest level of confidentiality.

UPGRADE/RETROFITS – (MODERNIZATION)

Modernization services enable our customers to focus on running their core business by upgrading or retrofitting machines and systems in line with the latest market technology.

These upgrades maximize performance, safety, and added value throughout the life cycle of our systems and equipment.

INDIVIDUAL TRAINING

We firmly believe that success comes from sharing our specialized knowledge and expertise. As such, we offer training to all operating personnel, either directly on-site or covering process-relevant and maintenance-relevant topics at our Allgaier Customer Center.

To learn more about Allgaier Mogensen's full range of industrial process technology and after-sales services, click here.

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